Our Team
TECHNICAL TEAM AND CUSTOMER SERVICE
Customer Service
Start with the Customer's Need
Weiteng’s service principle is to start with the customer’s actual need. The discussion should focus on what the customer makes and the material problem they need to solve.
Explain Products Clearly
Honest service means explaining the product’s intended use without exaggerating its effects. For a custom mortar powder, the customer’s requirements and mixer size are part of the discussion.